Last updated: 01.09.2025
At PayId Pokies Australia, we take your privacy seriously. This Privacy Policy explains what data we collect, how we use and share it, and the choices you have. By accessing or using our website, you agree to the practices described here. We aim to handle personal information responsibly, transparently, and in line with applicable data-protection laws, including the General Data Protection Regulation (GDPR) where relevant.
This document outlines the types of information we process, our purposes and legal bases, and your rights. We may update this Policy periodically to reflect changes in law, technology, or our services. Any changes will be posted here. If you have questions, please contact us.
Key Definitions and Terms
- “Personal Information”: Data that identifies or can identify an individual (e.g., name, email address, IP address).
- “Non-Personal Information”: Aggregated or de-identified data that does not identify an individual.
- “Processing”: Any operation performed on data (collection, storage, use, disclosure, deletion, etc.).
- “Third Parties”: External providers or partners engaged to support our services.
- “Cookies”: Small text files stored on your device to remember preferences and measure usage.
- “Tracking Technologies”: Tools such as cookies, pixels, and web beacons used to understand website interactions.
- “IP Address”: A unique number assigned to your device for internet communication.
Information We Collect
Personal Information
We may collect Personal Information you voluntarily provide, such as your name, email address, and any details submitted via forms (e.g., newsletter sign-ups, contact requests, surveys, or promotions). Where relevant to our services, we may process preferences related to gaming content or interactions with partner offers. We only collect what is reasonably necessary for stated purposes.
Non-Personal Information
We automatically collect Non-Personal Information when you browse our site, including browser type, device/OS details, general location (where available), referring URLs, pages viewed, and time spent. This helps us analyse traffic, improve content, and enhance usability.
Automatic Data Collection
We use cookies, pixels, and similar technologies to remember settings, recognise returning visitors, and measure performance. Web beacons (small graphic tags) may appear in pages or emails to understand engagement. You can manage cookies via your browser; disabling some cookies may affect site functionality. For details, see our Cookie Policy.
How We Use Your Information
Purposes
- Provide, maintain, and improve the website and its content.
- Respond to enquiries and provide customer support.
- Send updates, newsletters, and promotional materials if you opt in.
- Personalise content and recommend relevant pages or partner offers.
- Monitor usage, diagnose issues, and perform analytics and reporting.
- Detect, prevent, and address fraud, abuse, or security incidents.
- Comply with legal obligations and enforce our terms.
Legal Bases for Processing (GDPR)
- Consent: e.g., marketing emails or non-essential cookies.
- Contract: Where processing is necessary to provide requested services or features.
- Legal Obligation: To meet regulatory or law-enforcement requirements.
- Legitimate Interests: To operate, secure, and improve our site, balanced against your rights.
Information Sharing and Disclosure
Service Providers and Partners
We may share information with trusted vendors (e.g., analytics, hosting, security, email delivery, advertising networks) who process data on our behalf under contracts that require confidentiality and data protection. We do not sell your Personal Information.
Analytics and Advertising
We may share de-identified or aggregated data for analytics, performance measurement, or audience insights. Where advertising technologies are used, they may rely on cookies/identifiers to deliver or measure interest-based content, subject to your consent and preferences.
Legal Requirements
We may disclose information if required by law, regulation, legal process, or governmental request; to enforce our terms; or to protect our rights, users, or the public.
Business Transfers
In the event of a reorganisation, merger, or asset transfer, your information may be part of the transaction, subject to this Policy.
International Data Transfers
Your information may be processed in countries outside your own (including outside the EEA). Where required, we implement appropriate safeguards (e.g., Standard Contractual Clauses) to protect Personal Information during cross-border transfers.
Data Security
We employ administrative, technical, and physical safeguards—such as encryption in transit (TLS), access controls, and regular monitoring—to protect information against unauthorised access, alteration, or loss. No method is 100% secure; we continually improve our measures.
Breach Notification
If a data breach occurs that poses a risk to your rights and freedoms, we will take prompt steps to mitigate harm and notify you and/or regulators as required by law.
Your Rights
Subject to applicable law, you may have the right to access, rectify, erase, restrict, or object to processing of your Personal Information, as well as the right to data portability and to withdraw consent at any time (without affecting prior lawful processing). To exercise rights, contact us using the details below. We may need to verify your identity before acting on requests.
Marketing Preferences & Opt-Out
You can unsubscribe from marketing emails via the link in our messages or by contacting us. Manage cookie preferences in your browser or via our consent tools. Where we rely on legitimate interests for marketing, you can object at any time.
We use cookies and similar tools for functionality, analytics, and (where consented) advertising. See our Cookie Policy for categories, retention, and controls.
Children’s Privacy
Our website is intended for users aged 18+. We do not knowingly collect Personal Information from individuals under 18. If you believe a minor has provided data, please contact us and we will delete it promptly.
Links to Third-Party Websites
Our site may contain links to external websites not operated by PayId Pokies Australia. We are not responsible for their privacy practices or content. Review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Policy from time to time. Changes take effect upon posting with the “Last updated” date above. Continued use of the site after updates signifies acceptance of the revised Policy.
GDPR and Data-Protection Rights
We align our practices with GDPR principles where applicable and respect individuals’ rights, including: access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. To make a request, contact us using the details below. You may also lodge a complaint with your local data-protection authority.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us.
